1. When booked through our direct booking channel, credit card details are filled in. This is only to secure the booking, no deposit will be charged to the card.
  2. Full payment is done one day prior to arrival. If there are any issues with the payment an email is sent out to get a confirmation for the booking.
  3. Free cancellation is 3 days prior to arrival.
  4. Children under the age of 3 stay for free.
  5. Children under the age of 13 qualify for a discount on the advertised price at check-in.
  6. Children under the age of 18 must be accompanied by a parent or legal guardian.
  7. Children under the age of 18 cannot be accommodated in shared dorms.
  8. 11% VAT is included in all our prices.


Cancellations are done through the booking channel where the booking is made. When you book with our direct booking channel you will get a cancellation link in the first confirmation email.

If the notice of cancellation is less than 3 days prior to arrival or in case of no-show: 100% of the value of the first night of your reservation is charged. In the event of a no-show, the remainder of your reservation will be cancelled automatically.